As you know, Vimeo was the first third-party video service integrated into the CTI Virtual Meeting tool. Many other third-party service providers are available and as a company, our objective is to make it easy for customers to include common third-party providers in CTI’s platform without requiring the additional overhead of development support time. With this update, a new Vendor Type is being added to the Meeting vendor settings that permits clients to set up their own plug-and-play integrations with such 3rd parties. In addition to allowing customers to specify their own Vimeo accounts, we will support the Brightcove service along with CTI’s Vimeo account as well. This function is currently “Pre-release,” meaning it’s not functional yet if used.
