The datasets available in the Analytics dashboard have already proven valuable to customers by providing detailed insights on attendee content consumption behaviors that were never available in on-site meetings. While the CTI dashboards offer entry-level analytics that all customers can use, the data collected in the CTI Virtual Meeting application can also be used in third-party enterprise analytics tools such as PowerBI and Tableau. We’ve added a new cAPI endpoint to allow customers to integrate the CTI datasets into third-party analytics tools. Check out the Analytics API documentation in the Knowledge Base under cAPIs and also under Developer Documentation.
