Multi-Factor Authentication (MFA) Documentation v1.5

At CTI, the security of your data is our top priority. This year, we are rolling out multi-factor authentication (MFA) for all cAdmin users. We’re setting up MFA for a few clients at a time. We’ll send you multiple notifications with more than a week’s notice – so please keep an eye on your inbox! Using an authenticator application such as Google Authenticator or Microsoft Authenticator on a separate device such as your phone or tablet, you will be prompted for a second authentication token when you log in. Please note that the MFA process is currently applicable exclusively to cAdmin users.

At CTI, the security of your data is our top priority. This year, we are rolling out multi-factor authentication (MFA) for all cAdmin users. We’re setting up MFA for a few clients at a time. We’ll send you multiple notifications with more than a week’s notice – so please keep an eye on your inbox! Using an authenticator application such as Google Authenticator or Microsoft Authenticator on a separate device such as your phone or tablet, you will be prompted for a second authentication token when you log in. Keep your data secure by using this best-practice security functionality.

The resource below provides step-by-step instructions, best practices, and FAQs for implementing multi-factor authentication (MFA) on cAdmin. Please note that the MFA process is currently applicable exclusively to cAdmin users.