CTI introduced a notification email for presenters when they receive a chat message after their scheduled session. Attendees can send a chat message to a presenter within the cAttendee presentation after the session, and the presenter will be notified via a customizable cAdmin email.
Presenters can individually turn the message notifications on and off when they first log in to cAttendee as part of Attendee Central, which includes welcome messages, privacy settings, and attendees setting their interests. Each presenter can modify their notifications in their cAttendee profile settings. The presenter chat notification feature will need to be contracted for your meeting. Let your project manager know if you are interested.
Because this is a contracted feature for your meeting, it must be part of the contract with CTI.
To view the contract settings (only product owners can turn this setting on):
1. Go to Settings -> Association info & administration -> Meeting creation & scope of work
2. Under Virtual meeting modules contracted, “Chat alerts” must be set to ON
Presentation Chat Notifications will not work if this is not ON.