CTI Meeting Technology Data Access Agreement (SLA) & FAQs

The CTI Data Access Agreement serves to outline the responsibilities of third parties accessing CTI Materials, including safeguarding privacy, adhering to data processing regulations, promptly reporting breaches, and acknowledging CTI’s right to modify materials. Covered materials include content, documentation, code, data, and related resources provided by CTI. All vendors, contractors, and suppliers not specified in client contracts with CTI must sign the agreement, and vendors can sign once for multiple clients.

This Application Programming Interface “API” and Data Access Agreement (“Agreement”) is made effective as execution date below (“Effective Date”) by and between CTI Meeting Technology, LLC or CTI Meeting Technology, GmbH (“CTI”, “we”, “us”) and signatory below (“Other Party”, “you”, “your”).

Please reach out to your CTI Project Manager for more information.

FAQs

1. What is the purpose of the CTI Data Access Agreement?
Ensures 3rd parties understand their obligations to CTI as a user of CTI Materials:
• To safeguard the privacy, confidentiality, and intellectual property of CTI’s customers.
• To follow all data processing and security protocols defined by applicable data privacy regulations.
• To promptly report any security breaches or misuse of CTI Materials to CTI.
• To safeguard CTI’s intellectual property.
• To maintain confidentiality of CTI Materials.
Defines permitted use of CTI Materials.
Affirms 3rd party is solely responsible for all support of their developed applications.
Asserts CTI’s right to modify the CTI Materials which could impact 3rd party applications.

2. What encompasses the CTI Materials covered in the CTI Data Access Agreement?
The content, documentation, code, data, and related materials made available by CTI including through the use of the CTI cOASIS admin application, cOASIS application programming interface, cSLIDE admin application, cSLIDE application programming interface, cPEOPLE admin application, cPEOPLE application programming interface, cIdentity and cREG application programming interface, cLEAD admin application, mobile publishing application, and report builder programming interface.

3. Who needs to sign the CTI Data Access Agreement?
All vendors, contractors, suppliers, etc. not named in the Client contract with CTI who will be accessing CTI Materials.

4. Can a vendor sign once to affirm use of the CTI Materials for all mutual Clients?
Yes.